T2B Property Services
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Privacy Policy

How we handle your personal information.

Last reviewed: [CONTENT NEEDED: add date before launch]

This policy explains how T2B Property Services Ltd (“T2B”, “we”, “us”) collects and uses your personal information when you visit https://top2bottomservices.co.uk or contact us. We are the data controller for the information you provide.

Information we collect

  • Details you give us through our contact form or by phone/email — typically your name, phone number, email address, project postcode and a description of the work you need.
  • Basic technical information your browser sends automatically, such as device and usage data.

How we use your information

  • To respond to your enquiry and provide quotes.
  • To carry out and manage any work you ask us to do.
  • To keep records of our dealings with you.

Our legal basis for this is our legitimate interest in responding to enquiries and running our business, and taking steps at your request before entering into a contract.

Cookies and analytics

This website is built to load quickly and uses only what is needed to function. If we add analytics or marketing tools in future, we will update this policy accordingly. [CONTENT NEEDED: confirm any analytics, advertising or cookie tools before launch.]

Sharing your information

We do not sell your personal information. We may share it with trusted suppliers or subcontractors only where necessary to deliver the services you have requested, and with service providers who help us run our business and this website.

How long we keep it

We keep personal information only for as long as necessary for the purposes above, then securely delete it.

Your rights

You have rights over your personal data, including the right to access, correct or delete it, and to object to or restrict certain processing. To exercise any of these, contact us at info@top2bottomservices.co.uk.

Complaints

If you have a concern about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

T2B Property Services Ltd
[CONTENT NEEDED: registered address]
020 8150 8051 · info@top2bottomservices.co.uk

FAQs

Common questions

A few quick answers before you get in touch. For anything specific, send the details and we'll come back properly.

We handle Commercial Fit-Outs, office and retail refurbishments, insurance repairs, residential refurbishments, painting and decorating, licensed waste removal, logistics and general building works.

Yes. We work with homeowners, landlords, managing agents, insurers, loss adjusters and national brands, with one accountable team coordinating the work from first visit to final handover.

We are based in Temple Fortune and cover North, North West, East and West London, Hertfordshire, Luton and surrounding areas. If your project is nearby, send us the details and we will confirm availability.

Yes. We carry out reinstatement and repair works for insurance-related projects, including leak damage, fire damage, making good, decorating and wider refurbishment works.

For straightforward enquiries we can usually give initial guidance quickly. Larger projects may need a site visit so we can scope the work properly and provide a clear, itemised quote.

Yes. You deal with one accountable team who stay close to the job, keep communication clear and hold the standard of finish to the level our clients expect.